Policies
All
items are new with full manufacturers warranties, unless otherwise
noted. Colorado Solar, Inc. guarantees all items to be as advertised, subject to
typographic errors. Any item may be returned for a refund within
30 days if in new condition. Returns require return authorization from us. Returns
may be subject to a 15% restocking fee. Shipping charges are not
refundable.
Any back-ordered items may be cancelled at any time before shipping for full credit.
Orders shipping to Colorado will have 2.9% sales tax added during checkout.
Any back-ordered items may be cancelled at any time before shipping for full credit.
Orders shipping to Colorado will have 2.9% sales tax added during checkout.
Privacy
We maintain only as much customer data as is necessary to
process transactions and inquiries. We do not share customer information with anyone, other
than what is necessary to process transactions. We appreciate your trust in us.
Shipping Information
Shipping Solar Products is a challenge.
They are often fragile, large, heavy and expensive.
INSPECT ALL ITEMS BEFORE ACCEPTING if possible. Note ANY INDICATIONS OF DAMAGE to the packaging. This will help immensely in the case of a claim.
We insure all shipments but collecting claims can be impossible without documentation, so please inspect or note potential damage! In the event of damage, you may be asked to rebox items and return them to us. Generally, we will ship a replacement and handle any damage claims.
Shipping Quotes displayed during checkout may be revised to reflect actual shipping costs. We will notify you before processing your order if this is necessary. This should only occur for large orders or unusual locations.
Express shipping options are often available, as well as shipping on your courier account. Please call to use these options.
INSPECT ALL ITEMS BEFORE ACCEPTING if possible. Note ANY INDICATIONS OF DAMAGE to the packaging. This will help immensely in the case of a claim.
We insure all shipments but collecting claims can be impossible without documentation, so please inspect or note potential damage! In the event of damage, you may be asked to rebox items and return them to us. Generally, we will ship a replacement and handle any damage claims.
Shipping Quotes displayed during checkout may be revised to reflect actual shipping costs. We will notify you before processing your order if this is necessary. This should only occur for large orders or unusual locations.
Express shipping options are often available, as well as shipping on your courier account. Please call to use these options.

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