Tom and Dan were very responsive to our request for a solar package. We first contacted the store on a Sunday morning via Chat (got an immediate response) and we received a detailed quote the next day (as promised). Several other solar retailers had told us they could not help because we were looking for a small package. This did not seem to matter to Solar Panel Store as they treated us like a big customer. We highly recommend them. . We took the recommendation of the store on the package but we did request upgrading the charge controller (even though it cost us more money)..